How to Sign Up

Existing CivicRec and CivicPlus Members

If you already have a CivicRec (Event Tickets) or Civic Plus (MyVistancia.com) account, please visit https://cpauthentication.civicplus.com/ and log into your account. After you have logged in, follow the steps below in the same browser.

Go to https://seeclickfix.com/ and click “Resident Sign Up”. If you had an existing account and successfully logged in on Step 1, the system should recognize you and take to you to the Terms and Conditions page. Please accept the Terms and Conditions and create your display name.

Once you’ve created your account, you can now download the SeeClickFix app on your Android or Apple device(s) and log into your account. You can also continue to use SeeClickFix on your computer. 

New Members

Go to https://seeclickfix.com/ and click “Resident Sign Up”, then follow the prompts to create an account. Once you’ve created your account, you can now download the SeeClickFix app on your Android or Apple device(s) and login to your account. You can also continue to use SeeClickFix on your computer. 

(Note: SeeClickFix is also available through the Maintenance page on MyVistancia.com. It is important to log in before submitting requests to ensure that you receive updates as an issue is acknowledged, inspected, and ultimately closed out.)