Show All Answers

1. Can I pay my Vistancia Village A and sub-assessments together?

No, your account numbers are different for each entity, so you’ll have to make separate payments. If you’re paying at the office, though, we can handle both at the same time.

2. If I live in Acacia Grove or Primrose Estates, can I still use the Mountain Vista Club and Foothills Center amenities?

Absolutely, you are also a member of the Vistancia Village A Community Association and enjoy those benefits, as well. Please note, however, these amenities use a different Access ID card.

Show All Answers

1. My card stopped working. What should I do?

The magnetic strips of the cards only last so long. Replacement cards are available at the Association Office for $12.

2. Should my children have their own cards?

That depends on whether you want them to have access to amenities without you. Children 13 and under can only access the gymnasium and tennis courts; those 14 and older have full access to aquatics amenities.

Show All Answers

1. What fees are associated with the sale of a home in the community?

There are a variety of fees, depending on the neighborhood. View the full breakdown on our Sales and Fees page.

2. How do I calculate my quarterly assessment total?

If you live in a gated parcel or the sub-association, add the quarterly Vistancia Village A assessment to that of your neighborhood; in the sub-association, remember to multiply the total by three because it’s monthly.

Show All Answers

1. I want to get involved. How do I join a committee?

Complete a Committee Interest Form, which will be reviewed by the Board of Directors. If there are committee openings, you will be contacted shortly.

2. When do committees meet?

Most committees meet monthly. Meeting schedules are included in our eNews and on our Calendar.

Show All Answers

1. Can I report suspicious activity in my neighborhood to Community Patrol?

No, if you notice criminal or suspicious activity, please call the Peoria Police Department at 623-773-8311. In the event of an emergency, call 911.

Show All Answers

1. How soon before a DRC meeting can I submit my application?

Applications are due the Friday before each DRC meeting to allow time for follow-up questions and information gathering.

2. How do I know if my project requires DRC approval?

These requirements are outlined in the Design Guidelines. If you cannot find your answer there, please contact the Association Office at 623-215-8646.

Show All Answers

1. When do I need to submit my Modification Application?

Applications are due the Friday before each Design Review Committee meeting.

Show All Answers

1. How can I report burned out lights or graffiti on the trail?

You can always call the Association Office at 623-215-8646 or report your concern online using our Report a Maintenance Concern form.

Show All Answers

1. How do I report a landscape or irrigation concern?

You can call the Association Office or 

submit a concern online

Show All Answers

1. How are votes cast in Association elections?

Votes are cast via both paper and electronic ballot. Information about voting is distributed before the Annual Meeting each March.

2. Can I run for the Board?

If you are a lot owner and in good standing with the Vistancia Village A Community Association, certainly. We encourage all residents to consider becoming involved with their community.

Show All Answers

1. I’m not receiving emails. What should I do?

First, resubmit your information through our sign-up page. If that doesn’t work, contact Communications Coordinator Adam Rosen.

2. Can I submit something to be included in the eNews?

Outside contributions are considered on a case-by-case basis. Feel free to submit your entry by emailing Communications Coordinator Adam Rosen.

Show All Answers

1. I don’t live in The Village at Vistancia. Can I rent the Clubhouse?

Rentals are only available to residents. If you know someone who lives in the community, they can sponsor your event, but be aware, they assume all liability and must be present for the entire duration of the rental.

Show All Answers

1. How do I find out monthly gate codes for vendors?

A schedule of monthly codes are mailed to homeowners at the start of each year and provided to new residents when they receive Access ID cards. If you need assistance, please call the Association Office at 623-215-8646.

2. What do I do if the gates aren’t working properly?

Please contact our maintenance department at the Association Office. You can call 623-215-8646 or send an email.

Show All Answers

1. Do the governing documents change?

The Design Guidelines are reviewed regularly, and the Board can enact or review policies at any time. Changing the CC&Rs or Bylaws requires a formal vote of the Association membership.

Show All Answers

1. My front yard isn’t very big; do I still need two trees? What if I want to use plants that aren’t on either the approved or prohibited list?

Based on lot size and other factors, variances can be granted. To begin the process, complete a Modification Application.

Show All Answers

1. Can I buy paint anywhere to use on the exterior of my home?

No, you can use whichever brand paint you prefer, but the paint needs to be matched to the approved colors from Dunn Edwards or Sherwin Williams, depending on your neighborhood.

Show All Answers

1. Is there a limit to how often I can receive an overnight parking variance?

Yes. Residents are limited in the number of variance requests they will be granted; long-term variances are available for those who demonstrate need. Contact Covenants Coordinator Stephanie De Alba for more information.

2. Can I park my RV or trailer on the street?

Yes, but only with a variance. Residents are allowed to park these large vehicles on the street for four nights (non-consecutively) per month.

3. I received a violation letter for a car that isn’t mine. What should I do?

Please call the Association Office at 623-215-8646, and we will help you with your concern.

Show All Answers

1. I’m in one of your photos; can you send me a copy?

We will try our best to accommodate your request. Email Communications Coordinator Adam Testa, and let him know your request.

Show All Answers

1. My church isn’t on this list. Can it be added?

Sure, we’d love to share additional options with our residents. Please email details to Communications Coordinator Adam Rosen.

Show All Answers

1. I’m interested in sponsoring an event. Who do I contact?

Answer: You can complete a Sponsorship Interest Form online or contact Lifestyle Director Kelly Strand.

Show All Answers

1. How much does it cost to advertise in Vistancia Living magazine?

The Association team creates and prepares magazine content, while Print2order handles advertising, design and distribution. To learn more about advertising opportunities, please complete an Advertising Interest Form or call Shawn Schofield at 480-648-4859.

2. Can I view past issues online?

Yes! Our full archive is available in the Document Center.